Session Border Controller (SBC) solutions are designed to connect SIP Trunk providers or to other Voice over IP (VoIP) systems. The primary motive of SBC services is to offer a secure entry point in a VoIP network. SBCs are extremely popular among the VoIP service providers worldwide as they offer safe and secure connectivity in a quick manner. The SBC solution also keeps control over signaling and transfer of other media streams while guiding the call sessions.
As the businesses tend to prefer VoIP technology over a conventional telecommunication system, a huge surge recorded in the number of Internet-based calls in the recent times. It has increased the workload of VoIP service providers significantly. With the help of SBC solution, the service providers can readily manage the massive flow of simultaneous calls while offering a secure communication experience to the customers.
Here are the convincing reasons that prove the profitability of SBC solution for VoIP service providers:
- Ensures reliable and secure services: Having connectivity with other networks always brings security risks. Some risks are generic, such as Denial of Service (DoS) attacks, and some are voice specific, such as toll fraud or attempts to manipulate the media. Features like topology hiding and other ensure security against such risks. When observing from a security perspective, an SBC is an addition to a firewall and is not a replacement.
- Improves service quality: When using SBC services, you will be using Digital Signalling Processor (DSP) for encoding/decoding. Using the encryption features, SIP protocol can be used between two sites to minimize opportunities for call interception. This ensures maximum privacy even over the public internet. This further improves the quality of VoIP services.
- Keeps CDR & reports: An SBC solution keeps the track of detailed call reports. It also keeps the track of call recording or SIP phone support. CDR (Call Detail Records) reports are helpful for the clients as well as customers to check the call details whenever required.
- Assures interoperability: Since all the VoIP solutions aren’t created equal, SBC is designed to handle TCP/UDP conversion, codec conversion, and connectivity to H.323 systems (so you do not need to upgrade the legacy system). This ensures interoperability among systems.
At FreeswitchService, we offer the premium SBC solutions using the robust FreeSWITCH platform to meet your business requirements.