How IP PBX facilitates Real Estate Sector

Thanks to the intensifying competition, and rapid emergence of new companies in construction, people are willing to invest in the real estate sector. However, such a scenario creates the state of confusion among the customers to distinguish whether companies are capable of fulfilling the market void or not, and the real estate agents are constantly found moving between the places either to move to the project site or to convince their clients about the ongoing project.

An effective communication is a driving force for the real estate sector. IP PBX is built on open standards and is flexible to adopt & integrate with your existing infrastructure. Real Estate companies and real estate agents can have a better coordination between the office and field to enhance the services and accelerate the dealings.

IP PBX reduces the cost of communication, improves day-to-day connectivity by ensuring mobility. This means that you can be just as productive on the go as you are in the office. The custom IP PBX gives you the liberty to work from anywhere and handle your business efficiently on the move.

Noteworthy benefits of IP PBX solution for the real estate sector are mentioned as follows:

  1. Detailed call reports: IP PBX solution is provided with the feature of detailed call reports. Leveraging the function of call recording, you can also keep the track of recorded voice calls for any future reference. This enables you to control and monitor the authenticity of the user and the calls made. It also helps you in spotting out the wrong activities, if any, to eliminate the chances of misuse of the network.
  2. Auto-attendant: IP PBX system gives you the liberty to put an automated voice to welcome your clients and customers or when you are unavailable to attend the call.
  3. Secure system: You need not worry about security, especially when it comes to IP PBX system. They generally work on your internal server or hosted on cloud server which is already protected with a firewall, anti-virus protection software, etc.
  4. Update your records: With IP PBX system, you can update the necessary documents on cloud and can retrieve the data when required. This keeps you from the trouble of carrying a heavy briefcase in meetings. Now, you have access to your documents everywhere.
  5. Activate DND: When you are in any meeting or on vacation mode, you can simply activate DND option on IP PBX system. You can enable the option of recording the message and send in voicemail.

 

We offer affordable premium IP PBX solution at Ecosmob to improve your business productivity. Our enterprise-grade IP PBX Solution is fed with the latest technology to offer high quality services.

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How Softphone works for VoIP

A Softphone (Software Telephone) is a software that can enable calling from the computer. The softphone enables the user to place calls as well as to receive them.

Depending upon the type of connection, we can integrate the softphone in the communication system for making calls using conventional PSTN (Public Switched Telephone Network) or via VoIP telephony. With VoIP Softphone, you can make calls with your desktop or laptop using a VoIP service. Skype, iChat, and GoogleTalk are some of the highly popular services that use the revolutionary VoIP technology.

How does Softphone work?

A Softphone’s interface acts in the same fashion as a physical phone’s interface; however, unlike a physical handset, the display is projected on the user’s screen. It works clearly by converting original telephone audio into the digital format that can be transmitted over the Internet. Also, it converts incoming digital signals from the Internet to standard telephone audio. Since it is an application, it also requires a microphone, loudspeaker, and headset for the voice communication.

Most softphone applications also include various features to give us increased value as compared to the traditional communication method. For example, many softphones feature a built-in instant messaging feature that enables you to send a text message rapidly without making a time-consuming phone call. Another great benefit that softphones offer is visual voicemail. It’s like treating your calls like an email browser. These features make Softphone a smart choice!

Benefits of Softphone :

  1. Cost-effective solutions: Softphones offer affordable call rates using the VoIP technology. Also, they don’t require conventional desk phones and saves the cost of wiring. This ultimately minimizes the investment and proves to be a cost-effective communication solution.
  2. Digital database: You need not bother maintaining a physical phone directory to call individuals. With the Softphone, you can easily call someone directly from the computer’s address book, only by clicking the number.
  3. Replace the traditional desk phones: Many mobile workers, office users and even individuals at home prefer softphones over the traditional desk phones as they are highly convenient. They don’t occupy space and offer wireless software solutions.
  4. Unified solution: These days, businesses are expanding, and you need to stay in touch with your business partners and customers. With a Softphone, you can keep your contacts updated, irrespective of your location and can access them from anywhere. You can also save more cost on the national and international roaming with the Softphone. Inbuilt features of softphone are speed dialing, teleconferencing, text, IM, video capabilities, call forwarding, call waiting, etc.

The features and functionality of each softphone will vary from one softphone provider to another. But, you can always ask to add more features with the customized Softphone solution. Softphones won’t compromise with the quality of communication, rather saves your time to manage database as well as prevent your staff from working on tedious and time-taking tasks. Softphones will be most advantageous in the contact center and help desk.

The PC is always on and the sole function of the agent is to speak, listen, enter and retrieve data. It keeps your customers and client content with the services and ensures round-the- clock connectivity.

Why Investing in SBC solution is Profitable for VoIP Service Providers

Session Border Controller (SBC) solutions are designed to connect SIP Trunk providers or to other Voice over IP (VoIP) systems. The primary motive of SBC services is to offer a secure entry point in a VoIP network. SBCs are extremely popular among the VoIP service providers worldwide as they offer safe and secure connectivity in a quick manner. The SBC solution also keeps control over signaling and transfer of other media streams while guiding the call sessions.

As the businesses tend to prefer VoIP technology over a conventional telecommunication system, a huge surge recorded in the number of Internet-based calls in the recent times. It has increased the workload of VoIP service providers significantly. With the help of SBC solution, the service providers can readily manage the massive flow of simultaneous calls while offering a secure communication experience to the customers.

Here are the convincing reasons that prove the profitability of SBC solution for VoIP service providers:

  1. Ensures reliable and secure services: Having connectivity with other networks always brings security risks. Some risks are generic, such as Denial of Service (DoS) attacks, and some are voice specific, such as toll fraud or attempts to manipulate the media. Features like topology hiding and other ensure security against such risks. When observing from a security perspective, an SBC is an addition to a firewall and is not a replacement.
  2. Improves service quality: When using SBC services, you will be using Digital Signalling Processor (DSP) for encoding/decoding. Using the encryption features, SIP protocol can be used between two sites to minimize opportunities for call interception. This ensures maximum privacy even over the public internet. This further improves the quality of VoIP services.
  3. Keeps CDR & reports: An SBC solution keeps the track of detailed call reports. It also keeps the track of call recording or SIP phone support. CDR (Call Detail Records) reports are helpful for the clients as well as customers to check the call details whenever required.
  4. Assures interoperability: Since all the VoIP solutions aren’t created equal, SBC is designed to handle TCP/UDP conversion, codec conversion, and connectivity to H.323 systems (so you do not need to upgrade the legacy system). This ensures interoperability among systems.

 

At FreeswitchService, we offer the premium SBC solutions using the robust FreeSWITCH platform to meet your business requirements.

Importance in brief- Class 4 and Class 5 Softswitch

Before the advent of Softswitch, telecom operators remained busy in manual call switching between the PBX systems. This not only increases the overheads for the company but also delays the call. Manual call switching often creates confusion that leads to erroneous connectivity. This problem was later eliminated by the automatic exchanges that are capable of tracking a call hook-off. But, it was an electromechanical system having some glitches.

Softswitch solution is the software responsible for automatic call switching between the phone lines. Softswitch has eliminated the need of installing heavy hardware. The Softswitches use general-purpose servers and VoIP technology and are gaining ground these days because of user-friendly features.

A Softswitch takes care of two main tasks: terminal control and call control. Terminal control focuses on call registration, admission, and entails the connectivity status. Whereas call control is exactly the way it sounds, it keeps the track of signaling, call routing and call accounting. A Softswitch is deployed at the junction point of the circuit-switched and packet-switched network.

Based on the area of coverage, characteristics and features, we can classify softswitches in two types namely, Class 4 Softswitch and Class 5 Softswitch. Class 4 Softswitch covers a long distance communication line between the countries and routes the calls to the class 5 Softswitch of various areas.

VoIP Class 5 Softswitches work through the SIP (Session Initiation Protocol) protocol. It is reliable, secure, and highly scalable Softswitch solution that connect your calls to the end users. To be particular, it is utilized to handle and course calls inside a nation, town or a city.

Softswitch solutions not only perform the function of call switching but also measure minutes and send the bill to the customers automatically. VoIP service providers can install it on any server as there is no need to have it on a customer’s premises. What’s more, the Class 5 Softswitch is tailored with the user-friendly features like client management, call management, call monitoring, and reporting.


At FreeSWITCHService, we offer the best-in-market Softswitch solutions using the robust FreeSWITCH platform to meet the client’s requirements. We provide quick support and advanced solution deployment for both Class 4 Softswitch and Class 5 Softswitch in a cost-effective manner.

Flourish Your Hospitality Business with IP PBX Solution

The hospitality business is among the fastest growing businesses. Real-time efficient communication with the customers and associates can entail the success story of your hospitality services amid intensifying competition. The robust communication system touches all the services like travel, lodging, event management, restaurants, catering, recreation sector and the like.

By shifting from traditional copper cabling to Internet-based telephony, you can manage the large staff in more effective manner. VoIP technology has greatly reduced the cost of telephonic communication through the IP PBX solutions . From managing a heavy call flow to communicate with multiple customers at once, the IP PBX solutions are capable of taking care of entire business communication system.

Software-based phone systems make the adoption of unified communication simple as the installation and configuration all take place on a familiar computer-based interface. With IP PBX software, the hotel staff can swiftly interact with the remote locations through web conferencing or collaborate internally to manage the on-premise services.

With IP PBX solution, your business is not restricted to the available hardware. It offers robust, reliable and scalable business services that can easily drive business for your business. You can leverage the features of IP PBX software in the following ways:

  1. Connect multiple phone lines: One of the greatest advantages of using IP PBX software is that you can connect multiple phone lines. Implementing an IP-PBX system enabled the business to slash its telecom costs while gaining more functionality.
  2. Cost-effective solution: With an IP PBX solution, you can easily use a VOIP-based service for making long distance and international calls. The monthly savings are significant as you can connect phone systems of your branch offices and can make free calls.
  3. Save operation & maintenance expenses: With an IP PBX, you can offer better customer service and enhance productivity. With the computer-based system, you can integrate phone functions with hotel-related applications. So, you need not wait for an operator to set up the system, you can do it on your own. You can directly place the outbound calls eliminating the need to type the phone number for the user.
  4. Establish unlimited connections with unlimited extensions: When you have to add more phone lines or extensions, it often requires expensive hardware module. In some cases, you need an entirely new phone system. But, it is not same with the IP PBX software. Just feed more contact details in the software and update necessary details by creating few virtual ports and the connection is ready for more calls.
  5. Customize caller ID: IP PBX software enables you to save the contact details as per your wish. Also, you can list them in groups for conference calls or group messages. It will be easy than gathering contacts.

At FreeSWITCHService, we offer the best-in-market solutions for your hospitality business while maintaining the balance between cost and functionality as per your business requirements. You can also look for the customized IP PBX solutions to fit-in with your growing business needs.

How mobile apps can enhance mobility in the companies

Since the past five years, following the trend of digitization, companies have spent considerable time, money and attention in developing mobile apps that help them engage and connect with their customers. As mobility continues to evolve, it has become critical to help companies with the single solution, in using the full range of digital technologies to boost overall operating and financial performance.

One of the focus areas of any company’s business expansion processes is implementing an enterprise mobile app, which offers a platform to leverage the benefits of digitization while driving optimum results. Every renowned company believes that delivering high-quality products is as important as successfully managing a mobility policy in today’s competitive scenario. Against the fast-moving mobile background, it is clear that just having mobile access to only e-mail is insufficient for increasing company’s productivity.

Mobile apps enable you to stay connected with your customers, clients, and with the new trends surfacing in the market. Here is the list of some valuable benefits of mobile apps for the companies:

  1. Bridge the communication gap: It is not easy to stay connected with the clients through traditional marketing methods. However, with mobile apps, you can easily make connections with the people across boundaries through social media platforms like LinkedIn, Facebook etc. Real-time communication using enterprise mobile apps promotes better pre and post sales services.
  2. Easy document sharing: Mobile apps enable document sharing. They are provided with the support options, supported devices and price. Such document sharing apps offer the secure data sharing that permits sharing and storing sensitive and confidential information.
  3. Remote access to resources: Due to the extended supply chain, various company employees unable to access company’s data as and when required. Interactive nature of mobile technology enables easy remote data access with the employees. It improves communication and helps an organization in maintaining transparency regarding company policies. Mobile apps enable easy data access among company headquarters, which fastens the research and development of companies.
  4. Mobile apps for marketing: Mobile apps can bring your business to entirely a new level. Custom mobile apps can be designed to serve the clients and customers over the same platform. The integration of mobile apps into the business system facilitates companies to entertain and engage customers while enhancing marketing efforts.
  5. Mobility boosts productivity: With easy and remote data access, productivity can be increased substantially. Enterprise mobile apps also enable enterprises to increase flexibility.

Ecosmob offers you premium Enterprise mobile apps with a client-centric approach to enable enterprises to embrace mobility in the system.

Five Profitable Features of Appointment Booking IVR Solution

Every business needs to send the reminder to its clients or follow up with their vendors. What’s more, managing business meetings is quite a tough task, once you expand your business. You need a dedicated person looking after your appointments. But, this conventional idea can be stuck due to issues in managing appointments manually. The technological advancement offers an easier way to manage your business appointments without any conflicts with the IVR booking solution.

Appointment booking IVR solution enables you to make an appointment anytime and anywhere. Automated appointment booking IVR solution can be half duplex or full duplex. Half duplex or a one-way communication is that the reminder message can be broadcasted, but that is system- generated message and the client can not reply to the same. While in the full-duplex communication, when the reminder is sent to the client, the client can also send the confirmation.

The profitable features of appointment booking IVR solution are listed as follows:

  1. Calendar integration: With IVR booking solution, you can integrate your Google calendar and keep the track of the appointments fixed per day, as well as you can look for the available time slot.
  2. CRM and database integration: CRM integration with the IVR solution keeps the track of your previous meetings as well as the upcoming meetings. You can simply add the people by inviting them as in web appointment applications.
  3. Text-to-speech conversion: Appointment IVR booking solution enables text to speech conversion, so you can simply add the memo and detailed agenda of a meeting by simply feeding in the IVR solution. It improves the user performance.
  4. Fax and SMS integration: With appointment booking IVR solution, you can improve your communication with the clients or users as it offers both fax and SMS integration.
  5. Web-based admin portal: With the web-based admin portal, you can easily customize your appointment IVR booking solution as per your business requirements.

The above features can be leveraged in increasing RoI of your business in following ways:

  1. Automation of appointment scheduling: Appointment booking IVR solution automates the process of appointment scheduling. Thus, eliminates the need of a person to manage your business meetings. It will not only automate the whole task of booking appointments but, also make it error free.
  2. 24/7 appointment booking facility: It gives you the opportunity to fix the appointment round the clock.
  3. No need for internet connectivity: Appointment booking IVR solution can be used without any internet connection. You can schedule the appointment simply by making a call.
  4. Get notified before meeting: The booking IVR solution sends you and your client’s messages about the meeting prior to 24 hours. You can also set the reminders prior as per your need.
  5. Avoid meetings on holidays: IVR booking solution manages the track of the holidays and the other off-days as it is integrated with the calendar.

As a leading VoIP service provider, FreeSWITCHService offers the premium appointment booking IVR solution to meet your business requirements in more effective ways.

How Dynamic IVR Builder can benefit Banking Sector

The revolutionary IVR (Interactive Voice Response) technology has brought a radical change in the company’s customer-centric communication methods. As a technological advancement, the dynamic IVR builder can facilitate entrepreneurs to offer pleasant customer experience. Communication requirements of the company can be fulfilled with ease through using IVR builder irrespective of business model and size. Though any B2C business can leverage the customized IVR solution, sectors like BFSI (Banking, Financial Services, and Insurance), eCommerce, retail, hospitality, and healthcare can get the most from thriving IVR technology and serve the purpose of offering a self-help tool to the customers while automating the communication process.

It is interesting to see how the dynamic IVR builder can help the banking and finance sector. Following are some of the noteworthy benefits of a custom IVR builder for the banking sector:

  1. Unique experience- An IVR creator can offer a unique experience to the customers as they interact with the automated system for having information about various services offered by the bank.
  2. Real-time advice and access- It’s easy for both existing and prospective customers to get the real-time information about various services and connect with the officer without waiting or hold time.
  3. Increased efficiency- The banking and finance sector can enhance their communication system while making it more customer-friendly with the help of custom IVR solutions. The IVR-based system assists banks to increase their efficiency and building a brand through gaining the customer’s trust.
  4. Resource utilisation- The dynamic IVR builder eliminates the requirement of hiring a dedicated staff for answering the customer’s calls. Banks can utilize their resources in other productive work thanks to the customized solution.
  5. Cost reduction- It’s easy to reduce overheads and other communication-related costs with the help of IVR solution. Banks can readily integrate other software like CRM (Customer Relationship Management) with the IVR system to get more personalized user experience.

That’s not all. It is fairly easy to customize the dynamic IVR builder with GUI (Graphical User Interface) for the banks, and multi-level IVR prompts can handle many communication-related operations in a seamless manner. Customers can get rid of waiting for their turn for any queries or service-related complaints through an IVR creator.

FreeSWITCHService offers tailored dynamic IVR builder at competitive rates for the BFSI sector using FreeSWITCH platform. Visit the company’s page to get more insight about multitenant IVR solutions.

How Android App Development benefits Gaming Industry

Android is the most prevalent smartphone OS in the world with over 80 percent market share. The Android app development services also flourish with the rise of Android platform as the most widely used OS. Today, as we witness a paradigm shift from laptop and PC to a smartphone or handheld devices, the gaming industry also opts for Android games more to get the most from this thriving operating system. The gaming industry leaders have started embracing the Android OS, and Pokemon Go is one of the examples. We all know that the game has recorded a phenomenal success all over.

Android game development can open the doors of opportunities for the gaming companies as Android OS empowers a wide range of devices like smartphones, tablets, smart TVs, and smartwatches. Growing sales number of Android-powered devices have increased the importance of Android game development and companies that want to have their games prefer Android platform to develop top quality gaming products while managing their resources efficiently. A professional Android app development company can offer various gaming options and provide an end-to-end solution from development to deployment of games. As PC games and console games are getting obsolete with a rapid pace, days are not far when Android games will replace them all. Various aspects of trending technologies like AR, VR, 3D gaming can be readily integrate into an Android game for offering a lifelike experience. Apart from this, there are a few benefits of developing Android games for the gaming industry:

  1. Bigger audience: An Android game can help the gaming company reach a vast Android device-using audience. As compared to the PC and console-based games, Android games can become more popular in a short time.
  2. Reduced TTM (Time To Market): Android game deployment procedure is relatively short and it is easy to get noticed on Google Play with an innovative and interesting game irrespective of genres. Agile methodology can reduce TTM for an Android game with a quicker turnaround.
  3. One-time charge: Google Play takes only one-time charge for submitting any game, therefore, the gaming companies can readily launch their games without spending many bucks.
  4. Affordable development costs: Android game development process does not require a huge investment to begin with, and the companies can opt for an Android game with a reasonable development cost.
  5. High RoI: A groundbreaking Android app can be developed without spending big bucks, and can become rewarding with user-friendly gaming features and excellent gameplay. In a way, an Android app has a potential to offer a high RoI.

What’s more, it is easy to gain a competitive edge over peers with engaging Android games, and the gaming company can earn high revenue from such games.

Ecosmob, a leading Android app development company, offers Android gaming solutions through using the cutting-edge technology. Our Android app developers are well-versed with the latest Android SDK to build highly engaging and interactive games.

Top Features and Benefits of Class 4 Softswitch

The Softswitch plays a critical role in the communication network through routing telephone calls by using the public Internet or the telecommunication network. It provides call control intelligence for establishing, maintaining, routing and terminating sessions in Voice over IP (VoIP) networks.

Class 4 Softswitches are capable of routing the calls between the longer distances. A typical Class 4 Softswitch uses intelligent routing types to overcome network congestion and latency issues while offering high-quality VoIP calls. Routing and billing are two of the core features of a Class 4 Softswitch to expand and manage a wholesale VoIP business.

The key features of Class 4 Softswitch are listed as follows:

  1. Call routing for WLR users: Class 4 Softswitch solutions are highly scalable and extendable as per increase in the number of customers. Retail switch providers use the pre-assigned routes to divert call traffic, which is beneficial for wholesale rental customers.
  2. Call filtering: Call filtering is used to eliminate irrelevant and unnecessary calls. You can blacklist certain contacts from the list to avoid any trouble.
  3. Billing interface including CDR: Class 4 Softswitch solutions have automatic billing interface with the detailed customer reports to ease the tracking of account details. Deploying the feature, there will be no unbilled call minutes to affect the profit margins for the wholesale carriers.

Deploying the above features, retail switch solution providers can get benefitted in the following ways:

  1. Affordable routing solution: Using the VoIP Class 4 Softswitch solution, you can get a routing facility at affordable rates. It enables successful call routing for national as well as international calls and ensuring greater profit margins for handling the VoIP traffic at the various locations.
  2. Automatic billing: Feature of automatic billing is used by the wholesale service providers to track their customer accounts more accurately. Softswitch can be deployed to offer wholesale billing, SIP-to-SIP billing, prepaid billing, postpaid billing, tax/VAT billing and SMS Billing.
  3. Load balancing: Softswitch offers dynamic call balancing for IP traffic. The development of your business largely depends on how successfully your Softswitch is able to handle the greater traffic during peak hours.

At FreeswitchService, we offer the premium Softswitch solutions to the VoIP service providers at competitive rates. We offer quality solutions that enable you to diversify your business.